Service and Warranty envelope Print up
Remote Management

Remote Management

Precise monitoring requires controls that are able to conform to the specific needs of your production facility. Cumberland control systems adapt to your climate and feeding requirements. They feature intuitive, user-friendly operation and construction built to withstand the rigors of the environment.

Sales and Service

Sales and Service

Check this area often for updated manuals, software updates and warranty details.

Resources

Resources

Learn more about Cumberland products and specifications in our brochure library.

About Us

About Us

Cumberland offers a full line of proven and dependable solutions to maximize the growth potential of every bird and your business. Products are engineered to be easy to install, simple to operate, durable and efficient.

Service and Warranty

Cumberland warrants products which it manufactures to be free of defects in materials and workmanship under normal usage and conditions for a period of 12 months after sale to the original end-user or if a foreign sale, 14 months from arrival at port of discharge, whichever is earlier. The end-user’s sole remedy (and Cumberland’s only obligation) is to repair or replace, at Cumberland’s option and expense, products that in Cumberland’s judgment, contain a material defect in materials or workmanship. Expenses incurred by or on behalf of the end-user without prior written authorization from the Cumberland Warranty Group shall be the sole responsibility of the end-user.

 

Warrany Extensions: The Limited Warranty period is extended for the following products:

CategoryProductWarranty Period
Cumberland Motors
Flex-Flo™/Pan Feeding System Motors
2 Years
Cumberland Feeding/Watering Systems
Feeder System Pan Assemblies
5 Years**
Cumberland Feeding/Watering Systems
Feed Tubes (1-3/4" and 2.00")
10 Years*
Cumberland Feeding/Watering Systems
Centerless Augers
10 Years*
Cumberland Feeding/Watering Systems
Watering Nipples
10 Years*

Conditions and Limitations:
THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE LIMITED WARRANTY DESCRIPTION SET FORTH ABOVE. SPECIFICALLY, CUMBERLAND MAKES NO FURTHER WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE IN CONNECTION WITH: (I) PRODUCT MANUFACTURED OR SOLD BY CUMBERLAND OR (II) ANY ADVICE, INSTRUCTION, RECOMMENDATION OR SUGGESTION PROVIDED BY AN AGENT, REPRESENTATIVE OR EMPLOYEE OF CUMBERLAND REGARDING OR RELATED TO THE CONFIGURATION, INSTALLATION, LAYOUT, SUITABILITY FOR A PARTICULAR PURPOSE, OR DESIGN OF SUCH PRODUCTS.

Cumberland shall not be liable for any direct, indirect, incidental or consequential damages, including, without limitation, loss of anticipated profits or benefits. The sole and exclusive remedy is set forth in the Limited Warranty, which shall not exceed the amount paid for the product purchased. This warranty is not transferable and applies only to the original end-user. Cumberland shall have no obligation or responsibility for any representations or warranties made by or on behalf of any dealer, agent or distributor.

Cumberland assumes no responsibility for claims resulting from construction defects or unauthorized modifications to products which it manufactured. Modifications to products not specifically delineated in the manual accompanying the equipment at initial sale will void the Limited Warranty.

This Limited Warranty shall not extend to products or parts which have been damaged by negligent use, misuse, alteration, accident or which have been improperly/inadequately maintained. This Limited Warranty extends solely to products manufactured by Cumberland.

Prior to installation, the end-user has the responsibility to comply with federal, state and local codes which apply to the location and installation of products manufactured or sold by Cumberland.

* Warranty prorated from list price:

0 to 3 years – no cost to end-user
3 to 5 years – end-user pays 25%
5 to 7 years – end-user pays 50%
7 to 10 years – end user pays 75%

** Warranty prorated from list price:

0 to 3 years – no cost to end-user
3 to 5 years – end-user pays 50%